Dr. Naticia Mortensen, MD | Lubbock, TX | Family Physician

.about .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr. Naticia Mortensen is a family medicine physician with eight years of experience providing comprehensive healthcare to patients of all ages. She earned her medical degree from Texas Tech University Health Science Center School of Medicine and specializes in family medicine, allowing her to care for entire families from infants to seniors. Dr. Mortensen is fluent in English and brings nearly a decade of clinical expertise to her practice.

Dr. Mortensen practices at Family First Healthcare in Lubbock, Texas, where she focuses on treating sleep-related conditions including sleep apnea in both adults and children. She performs colonoscopy screenings for preventive care and offers remote patient monitoring services to help patients manage their health from home. Patients consistently rate her highly, with an average rating of 5.0, reflecting her commitment to quality care and patient satisfaction.

Overview based on verified provider data

accepting new patients
5

367 Ratings
8 years of experience
30 insurance plans accepted
speaks English
Texas Tech University Health Science Center School Of Medicine
367 written reviews
1 award
1 specialty
1 office location
Female

Patients consistently express high satisfaction with Dr. Naticia Rae Mortensen, emphasizing her professionalism, attentiveness, and ability to communicate effectively. Many reviewers note her caring and understanding nature, alongside a friendly, supportive office environment. However, some patients mentioned inefficiencies, such as longer wait times and occasional lack of timely follow-up on referrals or messages. Despite these minor issues, overall feedback remains overwhelmingly positive, with patients frequently recommending her to others.

AI-generated from the text of patient reviews

367 ratings & reviews

Sort:

Showing 1 to 10 of 367 reviews

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr Mortensen and her staff are fantastic!

April 6th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Thanks for the interest in my recent visit. I have always had outstanding visit with my chosen physician, and the entire office staff. There are some offices you don't receive this type of attention, not at this office! The front desk extended the offer to schedule my appointment for 2027!! Great set for 2027.

March 15th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Mortenson was great.

March 3rd, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr Mortensen referred me for much needed physical therapy.

March 2nd, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Professional & Qualified

March 1st, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

I have the beat care team and always very respectful and professional..

February 27th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Very good.

February 26th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

I am Extremely, satisfied with my care that Dr.Mortenson provide. I am happy with her as my primary Physician and will recommend her to family or friends.

February 23rd, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr. Mortensen is better than sliced bread!!

February 21st, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

I saw Dr to get a prescription after getting released from long hospital stay.

February 16th, 2026 | Source: Partner

Vitals Preferred Provider
- - Preferred Provider badge recognizes providers that are committed to transparency, responsiveness and great service to patients, and have earned a high patient satisfaction rating.
Click for our Methodology

Family First Healthcare

5915 82nd StLubbock, TX 79424

Tel: (806) 794-3000

Mon8:00 am - 6:00 pm

Tue8:00 am - 6:00 pm

Wed8:00 am - 6:00 pm

Thu8:00 am - 6:00 pm

Fri8:00 am - 6:00 pm

Sat8:00 am - 12:00 pm

SunClosed


Dr. Naticia Mortensen, MD	Dr. Amanda Jimenez-Lawson, MD	Dr. Mehak Nangrani, DO	Cynthia Obiofuma, APRN
Family Medicine	Family Medicine	Family Medicine	Family Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
5 (367 Ratings)	3 (4 Ratings)	5 (1 Rating)	0 (0 Ratings)
8 Years of Experience
Virtual Visit Available	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English, Spanish	Speaks English
Lubbock , TX	Flower Mound , TX	Keller , TX	Sugar Land , TX
Med School: Texas Tech University Health Science Center School Of Medicine			Med School: Family Health Nursing at Walden University
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid
Aetna Choice POS II (Covenant Employees)
Baylor Scott & White Health Plan HMO / PPO / Exchange
Baylor Scott & White Health Plan Medicaid
Baylor Scott & White Health Plan Medicare Advantage
Baylor Scott & White Health Plan Premier
BCBS NM COUPE
BCBS NM Medicare Advantage
BCBS NM PPO
BCBS NM Turquoise Care
Beech Street
Beech Street Workers Compensation
Cigna OAP / PPO
Covenant Employees Self-Funded - Baylor Scott & White
Covenant Health Advantage MA (Offered by BSWHP)
First Health - Coventry
HealthSmart
Molina Healthcare of NM Exchange/Medicare Advantage
Molina Healthcare of NM Turquoise Care
Multiplan
Presbyterian NM Turquoise Care
Superior Medicare Advantage / Allwell / WellCare
TriWest CCN (BCBS TX)
United Healthcare
United Healthcare NM Turquoise Care
United Healthcare ONEX
Wayland Baptist (Imagine Health) Commercial
Wayland Baptist Student Athletes
WellCare (offered by Superior)
Wellpoint (formerly Amerigroup) Medicaid / CHIP/ StarKids
Wellpoint (formerly Amerigroup) Medicare Advantage

Family Medicine

MEDICAL LICENSE

Medical Doctor, Texas, 2025, Expired

EDUCATION & TRAINING

Medical School

Texas Tech University Health Science Center School Of MedicineGraduated in 2018

Dr. Reena Elizabeth Jacob, MD
Psychiatry
20 Years Exp | Lubbock, TX
(5)
Dr. Jose Luis Lizarribar, MD
Emergency Medicine
46 Years Exp | Beeville, TX
(1)
Dr. Christopher Neal Lam, DO
Anesthesiology
21 Years Exp | Mckinney, TX
(1)
Dr. John Charles Turner, MD
Emergency Medicine
25 Years Exp | San Marcos, TX
(1)
Dr. Eric Lynn Babb, DO
Emergency Medicine
27 Years Exp | Lubbock, TX
(7)
Dr Daniel Douglass
Nurse Practitioner
| Lubbock, TX
(0)
Ruan Reast
Nurse Practitioner
| Littlefield, TX
(0)
Dr Daviin Harewood
Nurse Practitioner
| Lubbock, TX
(0)
Dr. Angela Renee Green
Nurse Practitioner
| Lubbock, TX
(0)
Brian Cornwell
Nurse Practitioner
| Lubbock, TX
(0)

Does Dr. Naticia Mortensen accept virtual/telehealth appointments?: Yes, Dr. Naticia Mortensen accepts virtual/telehealth appointments. Click the virtual visit button on their Vitals profile.
Where is Dr. Naticia Mortensen's office located?: Dr. Naticia Mortensen's office is located at 5915 82nd St, Lubbock, TX, 79424.
How can I make an appointment with Dr. Naticia Mortensen?: You can find contact information for Dr. Naticia Mortensen here on Vitals.
Is Dr. Naticia Mortensen accepting new patients?: Dr. Naticia Mortensen is accepting new patients on Vitals. View Dr. Naticia Mortensen's profile on Vitals to make an appointment.
Does Dr. Naticia Mortensen accept my insurance?: You can see the insurance plans that Dr. Naticia Mortensen accepts on their Vitals profile.

Our provider data is gathered directly from physicians and publicly available databases. Providers who verify their profiles gain the ability to update information, offering additional details about their specialties,education, treated conditions, performed procedures, and accepted insurances.

Reviews on Vitals are submitted by users only. Recognizing the valuable insights these reviews offer into a doctor's reputation, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Importantly, providers cannot delete or alter reviews independently. Reviews can only be deleted or changed following an internal assessment by our customer service team.

Your feedback is highly valued and we encourage you to contact our support team should you encounter any issues.

Copyright © 2026 Vitals Consumer Services, LLC. US Patent No. 8, 694, 441. All Rights Reserved.
As more fully set forth in this website's terms of use . (1) nothing contained on or offered by or through this website should be construed as medical advice and should not be relied upon for medical diagnosis or treatment. Vitals Consumer Services, LLC ("Vitals"). the provider of this website, does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website; and (2) Vitals has granted you a limited license to access and use this website for your own noncommercial use. You are not permitted to copy, reproduce, distribute, transmit, mirror, frame, scrape, extract, wrap, create derivative works of, reverse engineer, decompile or disassemble any part or aspect of this website.