Dr. Scott Raymond Ross, DO

Went to consultation they said they would call me to set up my injections and a month went by they called and told me not to take my pain medication because it would cause issues with the procedure so I stopped taking medication then another month went by and they sent me a letter saying I expressed frustrations and that doctor Ross wouldn't be able to help me with my back to my satisfactory. All lies I have no idea where this came from it's very concerning that this office has made this up. I had waited a very long time to get this appointment so another set back to my pain and suffering and a waist of time I am now seeing a wonderful Doctor who actually cares about his patients.

My daughter & I have been seeing DR Ross for 2 years now. We have never had an issues with him or his staff. Not sure why some had bad experiences but we need to keep in mind that he is a human being not GOD or a miracle worker. He does what he is skilled to do nothing more. If the procedure works then great, if it doesn't well it just doesn't. That should not get him a bad rating! Moving locations yes there was a huge delay in getting back to me, but that was because of the new building and new phone line. Just keep calling until you do reach them not the end of the world. My 1st RF worked wonders for 9 months the 2nd did nothing. The nerves do grow back & can even become worst. This is out of his control. My daughter is a competitive gymnast who has Bastrop Syndrome. He praises her for doing it for so many years and dealing with that pain. He unlike most doctors said to her " I cannot tell you to give up the sport you love however that will the best way to fully be pain free" he… genuinely told her I will do everything in my power to make you have a successful season and he has! She says he is her angel! She tumbles now with no issues. Is it a permanent fix? absolutely not. But then again, there is no procedure that is 100% Shantusha is absolutely great, she is always on point with getting our authorizations & quickly schedules us. My daughter went in for her procedure & one week later was all smiles at practice, not a single back pain. She wanted me to tell him that her 1st meet went beautifully & that she came in 3rd place all around. She's ready to rock & roll. We won't see another Doctor here in the springs that's for sure.

My daughter & I have been seeing DR Ross for 2 years now. We have never had an issues with him or his staff. His staff is top notch especially all the nurses! He explains everything in detail. Not sure why some had bad experiences but we need to keep in mind that he is a human being not GOD or a miracle worker. He does what he is skilled to do nothing more. If the procedure works then great, if it doesn't well it just doesn't. That should not get him a bad rating! Moving locations yes there was a huge delay in getting back to me, but that was because of the new building and phones. Just keep calling until you do reach them not the end of the world. My 1st RF worked wonders for 9 months the 2nd did nothing. The nerves do grow back & can even become worst. This is out of his control. Drugs are not the answer as it's a temporary fix. My daughter is a competitive gymnast who has Bastrop Syndrome. He praises her for doing it for so many years and dealing with that pain. He unlike most… doctors said to her " I cannot tell you to give up the sport you love however that will the best way to fully be pain free" he genuinely told her I will do everything in my power to make you have a successful season and he has! She says he is her angel! She tumbles now with no issues. Is it a permanent fix? absolutely not. But then again, there is no procedure that is 100% Shantusha is absolutely great, she is always on point with getting our authorizations & quickly schedules us. My daughter went in for her procedure & one week later was all smiles at practice, not a single back pain. She wanted me to tell him that her 1st meet went beautifully & that she came in 3rd place all around. She's ready to rock & roll. We won't see another Doctor here in the springs that's for sure.

Nothing but problems with this office.

Dr Ross,wife and staff are amazing. They talk and work with you,they make you feel like part of the family. Thank you Dr Ross The lord put you in the right place.

ENJOYED MY CARE AND MY VISIT WITH DR ROSS.

ENJOYED MY CARE AND MY VISIT WITH DR ROSS.

I have been wanting to write a review for sometime now. I am deeply upset by some of these comments. I do not know if they even went into the same office as i did. Dr. Ross and all of his staff are truly amazing. I have always been treated well by everyone in that office. Dr. Ross so wonderful that i would be a cash patient is he did not accept my insurance. Some of those comments must of come from someone who just wanted medication or something for nothing. Shame on them!!! Best office and Best Doctor.

Working with Dr. Ross's office has been the worst experience I have ever had dealing with any medical provider. They lied to me when they said they were in network with my insurance I asked them Working with Dr. Ross's office has been the worst experience I have ever had dealing with any medical provider. They lied to me when they said they were in network with my insurance I asked them multiple times to confirm I was in network when making the appointment and the day of the appointment. I spent 3 months to get the bill reduced then they disregarded the the arrangement and turned it over to collections. Now they just scream at me over the phone when I call. I did not get the procedure I went in for and if I would have I guess I would be on the hook for thousands. I have spent untold hours dealing with this one Dr. appointment and received absolutely no benefit from them. They got my deductible when I checked in. In my opinion they should reimburse it to me much less coming after me… for more.

Dr. Ross is particular, detailed but caring and understanding he wants to make sure he knows what your problems are before you get the correct treatment. His entire staff is caring and understanding. I’ve never met any doctor like him! Thank you J E V